French Customer Experience Associate

Kelly Services-Portugal | Posted 11-06-2021

Lisboa (Marketing digital)

Kelly Services is looking for Customer Experience Associate (m/f), to join a project for a company that is a global brand and the number one search engine in the world.
The major responsibilities of these professionals are:
- Providing support to small and medium-sized businesses (SMBs) based in EMEA through different channels - chat, email and phone;

  • Providing product and tool support to improve the overall experience and drive higher product adoption and spend;
  • Ability to identify trends and solve problems facing multiple SMB clients;
  • Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients SMB advertising solutions;
  • Provide vital product insights and feedback on client products.

What are we looking for in candidates?
  • Fluency or native speaker in French, with English (mandatory);
  • Degree in Marketing, Economics, Computer Science or similar degree (mandatory)
  • Work experience Marketing, Digital Marketing or Technologies (mandatory)
  • Excellent knowledge as a user of MS Office products and the Internet;
  • Experience with online advertising products and social networks;
  • Focus on the rigour, productivity and quality of service provided.

Local - Lagoas Park
Schedule - Availability to work Monday to Friday, between 08 am - 5 pm
What does our client offer?
  • Specific training to perform and execute this Content analysis;
  • Integration in an international project and a young and dynamic team;
  • Base salary + Meal allowance + Transport allowance + Language Bonus (monthly bonus, paid 3 in 3 months);
  • Possibility to work for the major and top 1 brands in the World.

If you are looking for an opportunity where you can make a difference, then this is for you!
Send us right now your up to date cv, and be part of a new project!

A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta. Informamos que se optar por se candidatar, as suas informações serão tratadas de acordo com a Declaração de Privacidade da Kelly Services.
Kelly Services acts as an Employment Agency in relation to this offer.