SIRE® is the market leader in Life Sciences recruitment. We believe the recruitment market needs to gear up in technology and continuous innovation. We like technology, in a Life Sciences market driven on science, we couldn’t stay behind; we drive Recruitment Science. Investing a majority of our turnover in technology enables us to use unique Resource Technologies. By using highly advanced algorithms, we enable our team of Resource & Data Strategists© to maintain the most advanced, detailed and complete Life Sciences network in Europe. This big data enables us to work Reverse Recruitment©: we first analyze the market in-depth before we go out to the market. Because we analyze the whole market, we can compare facts and data. This enables us to do Facts & Big Data Recruitment©, making sure we, or better yet, you find the right career!Our client is a professional Pharmaceutical organisation, based in Antwerpen Belgium.

The Company

The company is dedicated to bringing meaningful innovation to global health. Their teams focus on the discovery, development, manufacture and marketing of vaccines and antibodies to protect people worldwide from infectious diseases.

Role Description

Actively assist in creating, executing and improving IT support processes related to a large Clinical Operations system used by patients, hospital and staff involved in executing clinical trials. This is a hybrid cloud environment build around a SaaS platform called Connected Clinical Trials (CCT) and a series of integrations with up- and downstream systems (inhouse and other SaaS platforms)

Responsibilities

• Analyzes business processes and helps define and document business requirements;
• Identifies compliance risks and communicates to appropriate level of management;
• Applies procedures and processes effectively in compliance with the company's IT standards;
• Tests and troubleshoots new software or enhancements to existing software to ensure solutions are delivered with quality, on-time, and in accordance with business requirements;
• Troubleshoots and facilitates the resolution of issues with existing platforms and takes pro-active actions to avoid issues to occur;
• Participates in technical design, contributing insights and ideas that help translate business needs into solution specifications;
• Recommends solutions to management that balance the competing needs for innovation and standardization/process harmonization, leveraging targeted research;
• Builds productive relationships and networks with business partners by listening, clarifying, and responding effectively to questions and problems;
• Gains an understanding of business opportunities and challenges and identifies potential solutions that can add business value;
• Manages to milestones by identifying critical project issues such as resource needs and contingencies;
• Optimizes existing technology by identifying new ways to provide value to the business partner group.

Requirements

• Some flexibility in working hours is required (occasional over-time or weekend/holiday work);
• Accepts personal responsibility for client satisfaction;
• Strong tracking, coordination and project planning skills;
• Establishes and manages engagement objectives, expectations and quality plan;
• Ability to identify and implement process and/or application improvement;
• Strong analytical and problem-solving skills
• Must be able to work on multiple simultaneous tasks with limited supervision;
• Quick learner, motivated self-starter;
• Excellent customer service, interpersonal, communication and team collaboration skills;
• Able to follow change management procedures and internal guidelines Methodology/Certification requirements;
• Master and/or Bachelor Degree in Mathematics, Engineering, Computer Science, Chemistry or Bioinformatics OR equivalent through experience. Advanced course work in technical systems plus continued education in technical disciplines is preferred;
• Additional certification is a plus;
• English spoken and written;
• Dutch is a plus.

Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Michelle Tang.