Job Description

Key Accountabilities

• Maintains a thorough knowledge of the organization and adheres to all organizational standards
• Responsible for design, build, test and deployment efforts for Microsoft Dynamics 365 CE technology solutions
• Provide hands on functional and technical knowledge as well as manage client relationships within the context of the role
• Write development specifications and interface with customers to test modifications and resolve any issues that arise
• Execute assigned tasks within a structured project environment and lead consultants in various project work streams
• Analyse customer needs and participate in the design and architecture of business process solutions
• Responsible for completeness and quality of functional design
• Translate business requirements into Microsoft Dynamics 365 CE functional and configuration requirements
• Responsible for testing and documenting the Microsoft Dynamics 365 CE configuration

Key Responsibilities

• Implement and deploy Microsoft Dynamics 365 CE
• Analyse front office processes (sales, marketing and customer service) to identify opportunities for improvement
• Gather and understand client functional requirements including workshop attendance and participation
• Perform gap analysis between a client’s requirements and the functionality within Microsoft Dynamics 365 CE
• Configure the application to meet a client’s requirements using the Microsoft Dynamics 365 CE, PowerPlatform and Customisation Tools.
• Identify creative workarounds to meet requirements without the development of custom code
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Design and integrate business processes and data flows between Microsoft Dynamics 365 CE applications and other applications, such as back office/ERP applications
• Train client personnel on the usage and administration of Microsoft Dynamics 365 CE (functional user training and technical training)
• Develop high level project work plans
• Lead discussions with clients
• Develop documents covering design, build and testing with adherence to Hitachi Consensus Methodology
• Compliance with the Hitachi Solutions Europe Ltd Timesheet Policy.

Key Performance Indicators

• Project Delivery to acceptable standard of Quality
• Project Delivery to agreed timescales
• Scope Management

Key Outputs

• CE Implementation and Module configuration
• Solution Design Document
• Azure DevOps working including Analysis, Build, Unit Test and Documentation

Qualifications

Key Competencies

• Microsoft Dynamics 365 CE forms, screens, views, workflows and reports development
• Programming languages – C#, JavaScript / TypeScript, JS UI Frameworks (e.g. React JS, Angular JS), ASP.NET / MVC, HTML.
• Architect / design Microsoft Dynamics 365 CE systems, related customizations, portals, and reports
• Microsoft Dynamics 365 CE development or integration best practices
• Microsoft Portals
• Technical specifications documentation
• Data migration and integration mappings using SQL Integration Services, Scribe or Web Services
• PowerBI
• SharePoint

Additional Information
null