Job Description
Key Accountabilities
- Maintains a thorough knowledge of the organization and adheres to all organizational standards
- Responsible for design, build, test and deployment efforts for Microsoft Dynamics 365 CE technology solutions
- Provide hands on functional and technical knowledge as well as manage client relationships within the context of the role
- Write development specifications and interface with customers to test modifications and resolve any issues that arise
- Execute assigned tasks within a structured project environment and lead consultants in various project work streams
- Analyse customer needs and participate in the design and architecture of business process solutions
- Responsible for completeness and quality of functional design
- Translate business requirements into Microsoft Dynamics 365 CE functional and configuration requirements
- Responsible for testing and documenting the Microsoft Dynamics 365 CE configuration
Key Responsibilities
- Implement and deploy Microsoft Dynamics 365 CE
- Analyse front office processes (sales, marketing and customer service) to identify opportunities for improvement
- Gather and understand client functional requirements including workshop attendance and participation
- Perform gap analysis between a client’s requirements and the functionality within Microsoft Dynamics 365 CE
- Configure the application to meet a client’s requirements using the Microsoft Dynamics 365 CE, PowerPlatform and Customisation Tools.
- Identify creative workarounds to meet requirements without the development of custom code
- Understand the functional capabilities and limitations for out of the box functionality as well as custom code
- Design and integrate business processes and data flows between Microsoft Dynamics 365 CE applications and other applications, such as back office/ERP applications
- Train client personnel on the usage and administration of Microsoft Dynamics 365 CE (functional user training and technical training)
- Develop high level project work plans
- Lead discussions with clients
- Develop documents covering design, build and testing with adherence to Hitachi Consensus Methodology
- Compliance with the Hitachi Solutions Europe Ltd Timesheet Policy.
Key Performance Indicators
- Project Delivery to acceptable standard of Quality
- Project Delivery to agreed timescales
- Scope Management
Key Outputs
- CE Implementation and Module configuration
- Solution Design Document
- Azure DevOps working including Analysis, Build, Unit Test and Documentation
QualificationsKey Competencies
- Microsoft Dynamics 365 CE forms, screens, views, workflows and reports development
- Programming languages – C#, JavaScript / TypeScript, JS UI Frameworks (e.g. React JS, Angular JS), ASP.NET / MVC, HTML.
- Architect / design Microsoft Dynamics 365 CE systems, related customizations, portals, and reports
- Microsoft Dynamics 365 CE development or integration best practices
- Microsoft Portals
- Technical specifications documentation
- Data migration and integration mappings using SQL Integration Services, Scribe or Web Services
- PowerBI
- SharePoint
Additional Information
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